This place is centrally located near a historic pub, offering reasonable rates, free parking, and a friendly staff - all in a convenient downtown location.

Appreciated really friendly and outstandingly accommodating staff and reasonably spacious hotel.

The position was particularly good, restaurants and pubs are within walking distance of the hotel.

The redesign of the old building, the friendly staff, good food, complimentary breakfast, proximity to shops and beach.

The plumbing- the bin caught the drips from the drain. Breakfast area had no windows and was rather dark.

The hotel was clean with a lovely design. Magnificent location with a bus station close to the property. - Walking distance to a wide array of cafes and restaurants. Overall, my stay at the Grosvenor Hotel was comfortable as always.

Friendly staff. Location. Room theme i.e. Ford. Cleanliness. Space.

No fridge. Very uncomfortable bed for a couple, the join is very uncomfotable, both had sore backs after our stay.

the location and the bed

not great value for money - decor was average and the breakfast was very average - also wouldn;t call the room 'superior - bathrooms were sub standard

The staff at The Grosvenor Hotel were outstandingly accommodating

Large and hot breakfasts were offered at a cheaper rate. the hotel has a good and fab location close to the beach and shopping area. - Walking distance to the Te Ana Maori Rock Art Centre. - Overall, I enjoyed my stay at the Grosvenor Hotel for my business trip

Room was very cold. Bed was marginal. Duvet weight was too light for coldness of room. Needed down duvet not synthetic.

It was a comfortable room with a good bed and nice linen.

It would have been good to have a better storage area like a wardrobe and shelving. The toilet was to close to the bath. The breakfast dinning area is very drab and terrible coffee.

The room was spotless and equipped with amenities like a small fridge, a TV, and an iron with ironing board. the hotel's location was convenient, situated near other outlets in town and in a central area. - An attached restaurant nearby made dining easy during the stay.

A character fulled bulding the likes ofwhich I have not stayed in before. The rooms are such that you can not hear other guests. As a smoker I thought the balcony was excellent.

Close to the function we attended that evening

My wife is gluten free. Nothing much for her at breakfeast

The staff here were really friendly and provided excellent service, which made everything pleasant.

Very friendly and comfortable - nice room

Bathroom was getting a bit old, but still serviceable.

i likd how the buildn is old as

thea was nufink i didnt like